How to Download a Statement

You can download your account statements directly from your customer portal.

Steps to Download

  1. Log into your My Account portal
  2. Navigate to Billing or Statements section
  3. Select the statement period you want to download
  4. Click Download or View PDF
  5. The statement will download as a PDF file

Statement Information

Your statement includes:

  • Account details
  • Billing period
  • Service charges
  • Payment history
  • Outstanding balance

Alternative Methods

  • Email: Contact us to have statements emailed to you
  • Post: Request paper statements (may incur a fee)

If you have trouble accessing your statements, contact our billing support team.