Service Status

Service Disruption

Last updated: July 13, 2026 at 12:51 PM

Service Status

Broadband Services

Fibre broadband connectivity

Critical
Digital Voice

Digital phone line services

Operational
Web Hosting

Web hosting and email services

Operational
Customer Portal

Online account management

Operational
Network Infrastructure

Core network and routing

Critical

Active Incidents

Network Incident - Manchester

Critical Monitoring Started Jul 01, 2026 at 1:14 PM
Affected Services: Broadband ServicesNetwork Infrastructure

Any customers affected by this outage are requested to contact us by emailing support@gig.uk.net

Jul 09, 2026 at 4:28 PM
Monitoring

Good morning, our supplier has advised of further work being carried out today but is currently suspended due to a parked vehicle on the highway blocking access. We will issue a further update as soon as we have more information.

Jul 02, 2026 at 8:29 AM
Identified

We have been alerted to a supplier network incident in Manchester which is affecting a number of customers across the Midlands and North West. Our team has raised an incident to our supplier and we are awaiting an update.

Jul 01, 2026 at 1:14 PM
Investigating
Need Help? If you're experiencing issues not listed here, please contact our support team via live chat or request a callback or support@gig.uk.net