Last updated: August 14, 2026 at 6:15 PM
Our automated network monitoring system has detected connectivity issues in the following areas:
Our engineering team has been automatically alerted and is investigating these issues. We will provide updates as soon as more information becomes available.
Fibre broadband connectivity
Digital phone line services
Web hosting and email services
Online account management
Core network and routing
Any customers affected by this outage are requested to contact us by emailing support@gig.uk.net
Jul 09, 2026 at 4:28 PMGood morning, our supplier has advised of further work being carried out today but is currently suspended due to a parked vehicle on the highway blocking access. We will issue a further update as soon as we have more information.
Jul 02, 2026 at 8:29 AMWe have been alerted to a supplier network incident in Manchester which is affecting a number of customers across the Midlands and North West. Our team has raised an incident to our supplier and we are awaiting an update.
Jul 01, 2026 at 1:14 PM