Last updated: March 30, 2026 at 8:22 PM
Our automated network monitoring system has detected connectivity issues in the following areas:
Our engineering team has been automatically alerted and is investigating these issues. We will provide updates as soon as more information becomes available.
Fibre broadband connectivity
Digital phone line services
Web hosting and email services
Online account management
Core network and routing
We are still awaiting an update from Openreach. A further update will be provided soon.
Mar 10, 2026 at 9:07 AMWe have been informed the repair is now complete however we are not seeing our incoming fibre service as up. Openreach have been informed, we will issue a further update this evening
Repairs are taking a little longer than expected. We will issue a further update by 5pm
Mar 09, 2026 at 2:35 PMWe apologise for the lengthy outage. The latest update from openreach confirms there is an fibre break on an overhead pole. Estimated time of fix is Monday 1pm.
Mar 08, 2026 at 12:08 PMWe apologise for the lengthy outage. The latest update from openreach confirms there is an fibre break on an overhead pole. Estimated time of fix is Monday 1pm.
Mar 08, 2026 at 12:08 PMWe apologise for the lengthy outage. The latest update from openreach confirms there is an fibre break on an overhead pole. Estimated time of fix is Monday 1pm.
Mar 08, 2026 at 12:08 PMOur engineer has attended again this morning at the request of Openreach and the issue still persists. We have now proven that the issue with Openreach and we expect them to re-attend shortly.
Mar 07, 2026 at 11:06 AMOpenreach have confirmed an issue with the incoming fibre which services the estate. We expect a further update in 2-4 hours.
Mar 06, 2026 at 4:46 PMWe have been alerted to either an Openreach or power outage in Freckleton. Users are currently offline. We have informed Openreach and are awaiting an update. Typically they will respond within 1-4 hours.
Mar 06, 2026 at 1:36 PMOur team have been alerted by Openreach monitoring that the service is currently hard down. A fault has been raised to Openreach and we are awaiting a response.
Our team have been alerted by Openreach monitoring that the service is currently hard down. A fault has been raised to Openreach and we are awaiting a response.
Mar 05, 2026 at 10:00 AMThe service has reconnected before diagnostics could be carried out. Our engineers will continue to monitor the area.
Mar 05, 2026 at 10:09 AMWe have updated the report to monitoring.
Mar 05, 2026 at 10:28 AMOur team have been alerted by Openreach monitoring that the service is currently hard down. A fault has been raised to Openreach and we are awaiting a response.
Our team have been alerted by Openreach monitoring that the service is currently hard down. A fault has been raised to Openreach and we are awaiting a response.
Mar 05, 2026 at 10:00 AMThe service has reconnected before diagnostics could be carried out. Our engineers will continue to monitor the area.
Mar 05, 2026 at 10:09 AM