Last updated: June 29, 2026 at 6:41 PM
Fibre broadband connectivity
Digital phone line services
Web hosting and email services
Online account management
Core network and routing
We have been alerted to a building wide outage at the Anco&Co site. Early indications are showing a hardware fault. Our team are working to restore the service as quickly as possible.
We have been alerted to a building wide outage at the Anco&Co site. Early indications are showing a hardware fault. Our team are working to restore the service as quickly as possible.
Jun 09, 2026 at 5:45 PMOur team have restored the on-site hardware controller backup successfully but unfortunately we have to re-configure each apartment one-by-one. We expect this to take 2-3 hours. In the meantime we have ensured WiFi is working in the lobby areas.
Jun 09, 2026 at 6:42 PMAll apartments are now back online with the exception of wonderwall light switches. Our team will re-connect these overnight tonight.
Jun 09, 2026 at 9:49 PMWe have been alerted to an issue on our suppliers network which is affecting around 20 customers. We believe there is an issue with our interconnect which has caused users to become disconnected. We are working with our supplier and we will issue an update in the next 12 hours.
We have been alerted to an issue on our suppliers network which is affecting around 20 customers. We believe there is an issue with our interconnect which has caused users to become disconnected. We are working with our supplier and we will issue an update in the next 12 hours.
Jun 02, 2026 at 6:07 PMOur supplier has informed us that service will be resumed later today. Engineers are working on the issue now.
Jun 04, 2026 at 8:16 AM